Shipping Policy

Thank you for choosing our website for your cross-border shipping services! We are committed to providing you with an efficient and reliable transportation experience. Below is our shipping policy to help you understand important information regarding logistics and shipping.

Shipping Time:

1、Shipping from China to European and American countries typically takes approximately 2 weeks.

2、If shipping from the local region, it usually takes around 5 days.

The exact time depends on the product, destination and logistics conditions

The shipping time is provided as an estimate and does not include any potential customs clearance and local delivery time.

Shipping Methods:

We utilize YunExpress as our trusted logistics service provider to ensure high-quality shipping services.

The shipping method may vary based on your order and destination, including options such as air transportation or land transport.

Shipment Tracking:

To keep you informed about the status of your shipment, we will provide you with a tracking number.
You can use the tracking number on our website to check the location and progress of your shipment.
We have already paid the taxes and related customs fees.

Shipping Liability:

During the transportation process, we will make every effort to ensure the safe delivery of your goods.
If your shipment is damaged or lost during transportation, we will work together with YunExpress to handle any claims.

Address Accuracy:

Please ensure that the shipping address you provide is accurate and complete, including the recipient's name, contact number, postal code, and other necessary details.
Additional costs or delays may occur if the shipment cannot be delivered due to address errors or incompleteness.

If you have any questions or need further assistance regarding our shipping policy, please feel free to contact our customer service team. We are dedicated to addressing your concerns and providing support.

Once again, we appreciate your choice of our website for your cross-border shipping services. We look forward to providing you with an excellent logistics experience.